Our Service Standards

Multiple visits

There may be times when foot related problems cannot be dealt with in a single visit.  If further appointments or a referral to your GP, or other medical professional is required, any additional costs will be discussed and agreed during your appointment.  

Appointment booking

 Our service covers the Manchester and surrounding areas. 


The maximum you will pay for routine skin and nail treatment is just £28 per visit. All simple treatment covered in a single visit.

  

Depending on the treatment you need, the cost will be discussed and you can agree before any visit. 


As we are a practice mainly visiting clients in their own homes, the following helps us to provide an efficient service:   

  • Please be available for treatment half an hour before and after the agreed appointment time.   
  • Please provide details of any access or car parking problems and costs at the time the appointment is agreed.  Car parking costs, such as ‘pay and display’ may be added to the cost of treatment. 
  • We would be grateful if you could give at least 24 hours notice if you wish to cancel your appointment.    
  • Missed appointments or appointments where the clinician is not able to gain access to a property are charged at 50% the agreed treatment fee unless rebooked within seven days. 

While we always aim to attend at the specific time agreed, sometimes events beyond our control (such as traffic congestion and patient requirements) mean this is not always possible. 


We will always contact you to update you of any potential late or early arrivals and give you the option to rebook your appointment.  

The information we collect

The personal information we collect about you is used only for managing your appointments and foot conditions. Information is only shared with other medical professionals if you need to be referred and only with your prior consent. Under no circumstances do we share your contact information with any other third parties or for marketing purposes.  


Complaints and compliments  

 We always welcome any feedback you can give us about our service or any improvements we can make for you or other patients.  


If you are unhappy with any aspect of our service please contact us via email at appointments@aegispodiatry.co.uk.  Likewise, we will always be happy to hear about anything you think we did well!  

Privacy Policy

Privacy Policy coming soon